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Error message: "You are already logged-in from another computer...."

Sending log files on Windows or Mac

Sending a screenshot of an error or malfunction affecting our software

Software issues - Clearing the application and lobby cache (Windows)

Sending us files and documents in the correct format

Sending mobile log files

A clean reinstall of our iOS app (deleting all data including app cache)

Reinstall with Clear Cache and Data (Android)

Performance issues with Aurora advanced graphics (desktop)

Issues downloading software for Windows or Mac

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