Play Poker for Real Money Using PokerStarsPay
What is PokerStarsPay?
PokerStarsPay allows you to make funds transfers in your local currency directly from your bank account to your PokerStars account. You can make the transfer online at your bank's web site and your PokerStars account will be credited almost instantly.
How can I make purchases at PokerStars using PokerStarsPay?
PokerStarsPay is fully integrated via the PokerStars cashier. When you click on "Cashier" and then on "Buy Chips", you will see an option to use PokerStarsPay. Click on the PokerStarsPay button, select your bank from the list of supported banks, and enter the amount you wish to deposit in your local currency. You will be then presented with instructions, which will also be emailed to you.
The instructions will include the bank details of our payment processor and can also include a unique one-time reference number. You must include this unique one-time reference number in the instructions to your bank when you are sending your payment to us. Omitting the reference number may result in payment delay or loss.
The instructions may sometimes require you to transfer a required amount, which may be slightly less than what you originally wished to deposit. This is sometimes required for quicker processing and you will need to deposit the required amount per the instructions. We will however credit you for the original amount you wished to deposit.
It is also important that you visit the Cashier for each subsequent PokerStarsPay deposit that you wish to make, in order to get a new unique one-time reference number and/or amount. Re-using reference numbers and bank details for transfers may result in payment delay or loss.
How long does it take before my PokerStars account is credited?
Each transfer request is only valid for a certain time. This expiry time will be indicated to you in the instructions provided and will usually be 72 hours. Once you make the transfer from your bank account, the funds will be credited to your PokerStars account within 15 minutes in most cases. Deposits made from another bank (or via ATM) may take up to two business days to be credited to your PokerStars account. In some cases, where the transfers are made outside of business hours, the transfer may happen on the next business day. If this is the case, you will be informed before completing the transaction.
What about my cashouts?
Currently it is not possible to cashout your funds through PokerStarsPay.
How does the exchange rate conversion work?
PokerStars uses the prevailing mid-market rate provided by XE (plus a small fee if applicable) to convert your deposits to your PokerStars account currency. For additional information, please read our Real Money Transaction Processing and Currency Conversion Terms and Conditions.
What will it cost me to use PokerStarsPay?
PokerStars does not charge any fees for using this service
If you have any further queries, feel free to contact us at firstname.lastname@example.org.