Live Poker Tournaments - FAQ
This FAQ answers questions you might have about playing satellites to live ("brick and mortar") tournaments. Please note that we have specific web pages (and sometimes T&Cs and FAQs) for some live events, including the PokerStars Caribbean Adventure, (PCA) and the European Poker Tour (EPT). In cases where there are Terms & Conditions and/or FAQs for a specific live event differ from these policies, the specific event policies will supersede the general policies listed here.
The best place to find our current offerings is to visit the desktop client, select the ‘All Games’ lobby, and then the ‘Live’ tab. Select an event on the map and open its Event Lobby to see all satellites to that event.
Using the mobile app? Simply search for ‘Live’ on the ‘Tourney’ tab, accessed through the Lobby.
Many of our players want an opportunity to win a seat into a major live tournament. We are happy to provide satellites to many of those tournaments. In exchange, if you win a seat, you agree to represent us at that event.
Yes. Most events require all players to sign a waiver before playing in their events. You may safely assume that any tournament to which we provide satellites will have a waiver that you have to sign to participate. For more information about that waiver, please contact our Live Team.
Unless otherwise stated, you must be 18 to play in our satellites to live tournaments. However, some live events require that you be 21. You should not play in satellites to a live event unless you are old enough to play in the target event. If you’re unsure about a particular event’s age requirement, check its web page or email our Live Team.
You will forfeit the seat without compensation.
Yes, direct registration is usually available to our sponsored live events, if you are a PlatinumStar VIP or above. If you qualify, you can email Registrations for assistance.
In some cases, you may be able to buy seats into events directly via our game client using your account balance. If direct registration is not available, you can email Registrations.
Yes, if you are one of our most loyal players. That means that you have a PlatinumStar or higher VIP status. Packages and seats for most of our sponsored live events will be available via the VIP Store in the Cashier.
T-Money and StarsCoin buy-ins will only be available until the final day of satellites to the event. For events where Direct Buy-In is available, registration may be open up to three hours before the live event starts, and in some cases on-site at the event. Please contact Registrations if you have questions, problems or concerns.
In some cases, yes. Please contact Registrations to inquire about what options are available.
No. You must play the first seat you win. If you are lucky enough to win additional seats, your Stars Account will be credited with T-Money equivalent to the buy in and entry fee. Please see our Terms and Conditions page for complete details.
For some of our sponsored live events, buy-in to preliminary events may be available via the game client and on-site. Contact Registrations for more information on registering for live events.
We will buy you into the event for which you've won a seat. We will contact you to discuss the exact mechanics of how you get your seat, etc.
Yes. In exchange for us providing this opportunity to get into the event, you are agreeing to represent us there. Whether you win a satellite on our platform or buy in with T-Money, you will have to wear our clothing during the event. We will provide you with the clothing and hope you'll wear it with pride.
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